Like most, I personally find car services are like stepping into the unknown. The idea of leaving your car in the hands of a stranger can seem counter intuitive and without knowing what’s happening it can also feel little worrying. What’s being done, what parts are being replaced, what exactly should I expect once the service has been completed? With all of this confusion in mind I set out to find out what was involved in car servicing so I could decode the jargon that left me stumped on previous car servicing outings.
What’s in a service?
Generally car services can be broken into two types; there are the minor services (generally every 10-15 thousand km depending on manufacturer) and the major services (generally every 30-45 thousand kilometres depending on manufacturer). Minor car services are generally rather quick (as little as 90 minutes) and generally only include changing oil and oil filters with a few other minor jobs (see below) also involved. This is in stark contrast to the more comprehensive and more costly business of the major car service. The services vary deeply depending on the make and model of a given vehicle, the most common elements of the major and minor services are noted below.
Asking your mechanic beforehand for a list of things to be done (for Fleetcare Novated Lease customers this and post service advice is managed by in house maintenance teams) can really help you educate yourself on your cars needs and specifications. Equally, asking for a written list of what was done afterwards can also help you relate to your vehicle. The main takeaway point here is that vehicle servicing standards really do depend on manufacturers guidelines, so getting to know your car through the vehicle user manual can save you time, money and unnecessary anxiety. It's also a good idea to stay in touch with what mechanics are saying about your vehicle and what you yourself suspect or know is wrong with your vehicle. In the end ignoring vehicle servicing really isn’t an option, but for many, getting over the initial anxiety can simply be a case of just knowing just a little more about how services and vehicles work.
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