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Managing your fleet

Support for Fleetcare Fleet Solutions customers
Now that your fleet solution is up and running, we’ve created a number of tools to help you manage your fleet. If you need any help, feel free to call us on 134 333 or email

Frequently Asked Questions

Where is my nearest repairer located?

Visit our Fleetcare Finder to find your nearest repairer.

How do I book a service?

Booking a service with Fleetcare is as easy as one, two, three!

  1. Visit our Fleetcare Finder.
  2. Search by suburb or postcode, and the service you require.
  3. Select and book using our map and easy booking form.
Where is my nearest fuel station?

Visit our Fleetcare Finder to find your nearest fuel station.

When will I get my fuel cards?

If Fleetcare is delivering your vehicle, your fuel cards will be in your vehicle on delivery, otherwise they will be sent via post.

On the odd occasion that we have not yet received your vehicle registration number prior to delivery, the cards will be posted to you directly.

My fuel card has been lost/stolen. What do I do?

Call us immediately on 134 333 if your fuel card is lost or stolen. Until a missing fuel card is reported, all transactions billed against them are your responsibility.

How do I access the Fleetmanager portal?

The keystone of Fleetcare's Total Fleet Management service, Fleetmanager will help you reduce costs, increase efficiency and profitability all in an intelligent real-time fleet management software package.

Log in to the Fleetmanager Portal using your username and password. If you do not have login details, you will need to speak to the authorised Fleetcare contact within your organisation.

My vehicle is due for changeover, who do I contact?

Your company may have a procedure to follow when vehicles are dur for replacement so check with HR first. If we're arranging a replacement vehicle for you, we'll arrange for the dealer to deliver this to an agreed handover point. We may also arrange to take your old vehicle away at this time.

For further information, please contact your Account Manager.

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