It must have been well into the second hour of the phone call with my insurance company that I started thinking that there really must be a better way of doing things than this. By then I was going through the third session of that excruciating “on-hold” Muzak endlessly cycling while the chap on the other end of the phone consulted his superiors.
Look, I’m not really blaming the insurance company here. Mine was a weird and complicated claim involving a wheel stolen from a caravan, another wheel almost falling off and damaging itself, how one situation led to the other, and what was to be done with my now immobile caravan. The chap handling the claim was doing his best, but oh it was taking some time! Couldn’t they at least break up that awful Muzak with a bit of Led Zeppelin?
A better way
There is a better way of dealing with insurance companies, of course, or at least there is if you’re a Fleetcare customer with our Crash Management package. Because if you are a Fleetcare customer and you have an accident, you have us right there beside you to take care of all that hassle for you. You can relax, knowing that our streamlined crash management process will have you back behind the wheel, and back in business, in the shortest possible time and with the least amount of fuss.
So how do we do that? Well in simple terms we look after everything for you, starting with a replacement vehicle to have you, or your business’s driver, back on the road as soon as possible. After that we’ll arrange to have your damaged vehicle picked up and towed to an authorised repairer.
Taking care of it
Then you can forget about contacting your insurer and waiting on the phone for an hour or more, because we’ll do all that for you, liaising with them to process your claim (and even enduring their Muzak in the process if we really have to!).
You can just relax with a nice cup of tea instead, while we take care of repair estimates using independent assessors through our nationwide assessment service. There’s no need to sweat over vehicle repairs and payments, either, as we’ll take care of all that for you, using our accredited network of suppliers right throughout Australia.
If you think some of your drivers could do with some extra training to avoid future mishaps on the road, then we can even arrange that for you as well with training and driver education programs through an accredited provider.
With over 30 years of experience behind us, we know the way when it comes to managing accidents and saving you the time and hassle of dealing with it all, so that you can get back to running your business.
When you need to know more about Fleetcare’s Crash Management call us today on 134 333.