Frequently Asked Questions

We provide end-to-end management — from car sourcing to lease setup, FBT reporting, and employee support.

Your responsibilities are minimal: you agree to process the agreed payroll deductions and, if needed, return any surplus funds through payroll if the lease ends or the employee leaves. There is a small annual FBT reporting requirement, but Fleetcare provides all the necessary reports and information to make this easy for you.

We align our deductions to match your existing payroll cycle. We work directly with your payroll team to ensure deductions are simple, compliant, and seamless.

We handle the FBT calculations and provide reporting to make this simple. Our team stays up to date with Australian Tax Office (ATO) requirements, so you remain compliant without the headache.

Employees could save thousands by using before-tax income for car expenses, potentially reducing their taxable income. It’s a valuable perk that helps with attraction, retention, and employee satisfaction — all at no cost to your business.

A novated lease gives employees the opportunity to lease a new or used car. If novating a used car, there may be restrictions depending on the age of the car, but all used cars are assessed on a case-by-case basis. Employees can even novate their current car.

We do! Employees will have access to a dedicated support team, nationwide services, roadside assistance, fuel or charging, insurance, and more — all bundled into the lease.

You (the employer) manage the post-tax contributions throughout the life of the employee’s novated lease.

To submit your FBT return, you’ll need to calculate the total post-tax contributions deducted each FBT year. If you’re unsure how to complete your FBT return, you may wish to seek advice from your accountant.

Once the employee’s settlement has been processed by Fleetcare, you (the employer) will receive a copy of the Settlement Advice.

This document outlines the total pre-tax and post-tax deductions for each pay cycle and FBT year. It also includes the invoicing schedule, residual amount, total deductions across the lease term, and the post-tax GST portion.

To help familiarise you with the format, Fleetcare has sample settlement documents available.

If an employee joins your business with an existing Fleetcare Novated Lease, a new account and fleet number will be established. The employee will keep the same financial contract.

Both the employee and employer will need to sign and approve a Fleetcare quote. Once approved, you’ll receive a copy of the settlement documentation so payroll deductions can be set up in your system.

An establishment fee is paid by the employee through their salary deduction. There are no fees charged to the employer.

If the employee’s novated lease financier is affiliated with Fleetcare, we’ll transfer the lease into Fleetcare (also known as a lease re-novation).

If the novated lease is financed by a provider we’re not affiliated with, the employee may choose to refinance with Fleetcare’s preferred financier.

Both the employee and employer must sign and approve a Fleetcare quote. Once the transfer is finalised, you’ll receive a copy of the settlement documentation to set up payroll deductions in your system.

An establishment fee is paid by the employee through salary deduction. There are no fees charged to the employer.

You (the employer) will need to submit a new Employer Registration form that notes the updated pay cycle.

You’ll also need to reconcile the total funds deducted over the life of the lease.

A novated lease must be listed under the ABN that an employee is paid from. If your business changes ABN, a novated lease under the old ABN will need to be re-novated.

A new account and fleet number will be established, but the employee will keep the same financial contract.

Both the employee and employer must sign and approve a Fleetcare quote. Once approved, you’ll receive a copy of the settlement documentation to set up payroll deductions in your system.

If an employee has less than six months left on their Fleetcare Novated Lease, they’ll have the option to pay the lease out early, refinance the vehicle, or transition to a standard finance lease.

If an employee takes unpaid leave (including parental leave or unpaid annual leave), please notify Fleetcare as soon as possible.

After reviewing the length and circumstances of the leave, we’ll work with both you and the employee to determine the options available.

No — the responsibility for the novated lease rests with the employee, not the employer.

If an employee ends their employment, the obligations of the lease leave with them.

Fleetcare will contact the employee directly to explain their options, which may include:

• Paying the lease out early
• Re-novating with a new employer
• Trading in the vehicle
• Transitioning to a standard finance lease arrangement

If an employee’s employment is terminated, please notify Fleetcare as soon as possible with the employee’s final employment date.

We’ll reconcile the employee’s novated lease contract and contact them directly to recover any outstanding costs.