Driver Support Program 24/7 driver support, Australia-wide. Enquire Now TL;DR Fleetcare’s Driver Support Program provides individuals and businesses with 24/7 roadside coordination for breakdowns, flat tyres, emergency fuel, key lockouts and common car issues. Support is available nationwide, with assistance arranged through approved providers to help get drivers back on the road as quickly as possible. Driver support and roadside assistance for fleet vehicles Fleetcare’s Driver Support Program gives drivers and fleet managers access to support when vehicle issues arise. Unexpected car issues can disrupt schedules, add stress and impact productivity. This program provides a single point of contact to coordinate assistance, helping reduce downtime and remove uncertainty about what to do next. Who the driver support program is suitable for Fleetcare driver support is suitable for both businesses and individual drivers with Fleetcare-managed cars who want: Less downtime from unexpected vehicle issues Clear support when issues arise One consistent point of contact Fewer disruptions to daily operations Whether you manage a fleet or drive a single car, the program provides reliable support on the road. For Individuals For Businesses & Fleet Managers The Driver Support Program gives you a clear place to go when you need help or something goes wrong on the road. Whether you need roadside assistance, help booking servicing or guidance on what to do next, our team is available to help keep you moving. 24/7 support through one dedicated contact number Help coordinating roadside assistance and emergency support Guidance on servicing, maintenance and next steps Assistance with reimbursements, toll and fuel questions The Driver Support Program gives drivers a dedicated support channel while helping reduce day-to-day fleet administration. Fleetcare coordinates driver requests, roadside support and supplier communication so your team can stay focused on operations. Drivers have a central point of contact for assistance Reduces interruptions and admin for fleet managers Ensures consistent processes when incidents occur Helps keep drivers safe and vehicles on the road How the driver support program works The process is the same whether assistance is requested by an individual driver or a business managing multiple vehicles. This structured approach helps ensure a consistent and reliable response. What driver support helps you achieve Driver support is designed to keep your drivers moving and reduce operational disruption. With Fleetcare’s Driver Support Program, you can: Reduce downtime from unexpected vehicle issues Provide drivers with clear support and direction Improve response times when incidents occur Minimise disruption to schedules and productivity Reduce internal admin and escalation It provides confidence for both drivers and fleet managers. What’s included in the driver support program Fleetcare roadside assistance is designed for real-world fleet needs and extends beyond simple breakdown support. 24/7 support line for vehicle-related issues Access to a national support line for immediate assistance with breakdowns, incidents or general vehicle concerns. Breakdown coordination through approved suppliers Coordination of roadside assistance through a network of approved providers to help get vehicles back on the road as quickly as possible. Assistance with flat tyres where safe and practical Support for tyre changes at the roadside where conditions allow, helping minimise disruption to drivers. Emergency fuel coordination where available Arrangement of emergency fuel delivery where possible, helping drivers reach the nearest service location. Electric vehicle charging support (subject to location and availability) Assistance in locating nearby charging stations or coordinating support where available. Key and lock assistance for lost or locked-in keys Help with gaining access to the vehicle where keys are lost or locked inside. On-road guidance for dashboard warnings and vehicle concerns Advice and support to help drivers understand warning lights and determine the appropriate next steps. If a vehicle cannot be safely mobilised at the roadside, recovery may be coordinated through an approved provider, depending on location and service availability. Why businesses and drivers choose Fleetcare driver support Fleetcare provides a structured and reliable approach to roadside support. With Fleetcare, you get: Nationwide coverage through approved providers A single point of contact for drivers and fleet managers Coordinated support to reduce downtime Clear communication and consistent processes Integration with broader fleet management services This helps ensure drivers are supported while reducing internal workload. Driver support FAQs What types of issues are covered? Support includes breakdowns, flat tyres, emergency fuel or charging, key replacement and general on-road guidance. Does it matter where we are in Australia? No. Support is coordinated nationwide through approved providers. Can Fleetcare arrange recovery if required? Where roadside repair is not possible, Fleetcare will coordinate recovery through an approved provider, subject to location and service availability. Enquire now Talk to a fleet specialist If you want reliable roadside support for your fleet or drivers, Fleetcare can help you set up a Driver Support Program that works with your needs. First Name Last Name Email Phone Company State ACT NSW NT QLD SA TAS VIC WA Message By submitting this form, I consent to be contacted by Fleetcare about their products, services, and offerings. Fleetcare will manage my information in accordance with their Privacy Policy. Verification Failed. Submit enquiry Home/ Fleet Management / Driver Support Program