Invalid Odometer Reading Summary - Fleet AlertInvalid Odometer Reading Summary Exception Report.png

If invalid odometer readings were submitted for vehicles in your fleet, you may receive an invalid odometer readings summary report. The report outlines the total transactions, invalid odometer readings submitted and the percentage of invalid readings for each vehicle.

The odometer reading is the figure on a vehicle that indicates the total distance the vehicle has travelled.

Some possible causes for an incorrect odometer reading are

  • No odometer reading was entered at the point of sale. (NB: It is your employees'responsibility to insist that a correct reading is entered to ensure accurate fleet reporting.
  • The cashier at the service station may have accidentally entered the incorrect reading.
  • The driver of the vehicle may have made an error when recording the reading.

Actions to take

  • Identify drivers who regularly enter incorrect odometer readings and advise them to make an effort to supply the correct odometer reading.
  • Educate the drivers about the importance of submitting a correct odometer reading.
 
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