Meet Our Maintenance Team

Jess Wallace | 16/06/2014 3:47:47 PM

Maintenance is one of the busiest departments here at the Fleetcare head office. The Maintenance Team supports you throughout the service and repair process. They offer technical advice, arrange specialist repairers while coordinating and verifying all repairs. We recently sat down with our maintenance team to see what it’s like to work in the maintenance department. Our Maintenance Team has a wealth of knowledge when it comes to maintaining your vehicle. Here’s what they had ...

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How to protect your car from wild winter weather

Kirsten Brent | 28/04/2014 3:26:23 PM

Although it’s not quite winter yet, cold and stormy conditions have well and truly arrived in many parts of Australia. While the wild weather wreaks havoc on both our cities and rural areas, one asset that can sometimes be difficult to protect is our vehicles. If you don’t have an undercover area at home or have to park your car outside at work, you can still protect your car from costly storm damage using some of our handy tips below. We also take a look at important steps to tak...

Why fleet management is more than fuel cards

Kirsten Brent | 26/02/2014 2:25:11 PM

The first thought that comes to many people’s minds when they hear the phrase ‘fleet management’ is fuel cards. While fuel cards can provide substantial savings and form an integral part of any fleet management product, there are many other aspects of fleet management that can also yield savings, all while keeping you in full control of your fleet. We take a look at why it is important to invest in all areas of fleet management, rather than focus on fuel savings alone, and h...

The benefits of outsourcing vehicle maintenance

Kirsten Brent | 20/02/2014 2:11:19 PM

Regular vehicle maintenance and servicing is one of the most important, yet headache-inducing areas of fleet management. The expense of vehicle maintenance coupled with having to take your vehicles off the road can wreak havoc for your fleet if not managed correctly. Delay or neglect to service your vehicles and you risk needing major maintenance undertaken in the future and higher vehicle running costs because your cars aren’t running as they should. To mitigate these risks many compan...

How to be prepared for any vehicle mishap

Kirsten Brent | 15/10/2013 10:16:25 AM

You know that old boy scout saying, “Always be prepared”? This statement couldn’t ring more true than when discussing vehicles and car travel. Anything from a flat tyre, minor damage to your car, an injury or spill can be a major inconvenience, but can also prove dangerous if you aren’t prepared. Worse still, if you are unlucky enough to be involved in a car crash, planning ahead can prove crucial. This article is all about expecting the unexpected when driving and how...

Simple ways to extend the life of your vehicle

Kirsten Brent | 25/09/2013 9:48:41 AM

There is nothing quite like the feeling when you drive your new car out of the showroom – owning a shiny, perfect new vehicle certainly has its perks, so it is only natural to want to keep your vehicle in pristine condition for as long as possible. When discussing fleet vehicles it is also important to protect your investment and keep your vehicle on the road and operating at its best. While vehicles have a finite lifespan, there are some very simple things you can do to extend the life...

Summertime sadness- Heat related car problems

Rory Deegan – Online Marketing Executive | 23/11/2012 2:22:42 PM

Ah the summertime, a time when we sing lyrics like “when the living is easy”, “when the weather is high” and “Time to sit back and unwind”. Well, that’s all well and good, but what about those heat related vehicle problems, do we have a song for that? Sadly there is very little demand for a songs compelling us to check our tyres and cooling system, so we suppose a blog post will have to do. Jokes aside, heat related vehicle problems really do have the...

The Modest Odometer

Rory Deegan - Online Marketing Executive | 28/09/2012 3:24:38 PM

So it sits there, glaring back at us, pleading with us to explore it, understand it and get some use from it. We, on the other hand, ignore it and move on with our daily lives. “It” is the vehicle odometer figure which we, on most occasions, routinely ignore. For the most part ignoring the many seemingly random figures it presents is normal. However occasionally there is something to be learned from the figures under our nose. So what can they offer? This week we set out to find o...

Thinking points - The company pool cars

Department of Sales and Client Relations with Rory Deegan | 31/08/2012 2:08:57 PM

“Pool cars are amazing, they don’t need oil, maintenance or even cleaning”. Those were the tongue in cheek words of one of Fleetcare’s account managers. For the most part businesses pool cars (fleet cars which can be used by all authorised company drivers) get a raw deal. In many cases they don’t get the care and attention they need and at resale time businesses can lose thousands. Like many company kitchens; company cars are used and abused until somebody sets d...

The write-off write up - What happens after the tow

Accident Management Department and Rory Deegan | 31/05/2012 10:14:55 AM

You're sitting with a look of shock and desperation on your face. Your airbag is draped around your legs after successfully cushioning your head. Where to now? For many, this event has a very serious chance of happening and as such we should all be prepared. The usual safety checks are well documented so we wanted to tell you what happens after your car leaves on the tow truck. This week we want to focus on specific circumstances where a car is completely written off. A write off, in plai...

Breaking in a new vehicle - A quick guide

Rory Deegan - Online Marketing Coordinator | 25/05/2012 10:19:49 AM

You’re in your new car. Your finance has cleared and you're ready to go. All of a sudden the dealer’s mechanic makes the “wind your windows down” signal. Prepare yourself, he or she is about to potentially take all the fun out of your first 1000km. As annoying or overcautious as this advice may seem, the mechanic is doing you a huge favour.  Poor care during the first thousand or so kilometres can have a real knock on effects for the cars future performance. ...

A lot on your mind? Navigating fleet management for SME's

Rory Deegan - Online Marketing Coordinator | 18/05/2012 10:35:24 AM

“What's involved in fleet management exactly?” This is a question we get all the time. The common misconception is that it focuses on holding onto car keys and passing them on to the next person when a company car is needed. Fleet management is much more than holding the keys, so to speak. For the small to medium sized business, fleet management ranges from day to day fuel management all the way to remarketing of company vehicles. The role is big and with new vehicle, fleet an...

6 Steps to Great After Sales Service

Casey Cascarino - Client Services | 20/08/2010 11:33:36 AM

You’re having one of those days where nothing seems to be going your way. Then to top it off, your mobile phone/laptop/car/washing machine suddenly stops working. While trying your best to hold in your frustration, you call the after care number to see if someone there can help you fix your product. You wait for what seems like hours on hold, but just incase the next person out there has the same problem, you stay on the line. Then when someone finally speaks to you, they are rude, ...

Total cost of ownership: The hidden traps of buying a car

Jason Ovens - Accounts Receivable | 14/06/2010 12:35:47 PM

A new vehicle is one of the most important purchases we make in our life time. But do we really consider what is in our best interests when selecting a vehicle? Most of us choose the best priced car in the yard without considering the ‘total cost of ownership’, a decision that can cost you thousands in the long run. There are many costs to consider that aren’t included in the initial price of a vehicle. These include ongoing operating costs that can hurt your hip pocket,...

Vehicle Maintenance 101

Peter Shelley - Head of Maintenance at Fleetcare | 20/05/2010 1:30:29 PM

Basic car maintenance is not beyond the average driver. Most likely the best bit of help you can get when carrying out some basic checks is still in the same place as when you first got the car - in the glove box! You should find the drivers handbook there and this will give you all the information you need to know specifically about your vehicle. Even if you personally don't plan on carrying out any maintenance on your vehicle have a basic understanding of it, this can help you avoid pro...

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