6 Steps to Great After Sales Service

Casey Cascarino - Client Services | 20/08/2010 11:33:36 AM

You’re having one of those days where nothing seems to be going your way. Then to top it off, your mobile phone/laptop/car/washing machine suddenly stops working. While trying your best to hold in your frustration, you call the after care number to see if someone there can help you fix your product. You wait for what seems like hours on hold, but just incase the next person out there has the same problem, you stay on the line. Then when someone finally speaks to you, they are rude, ...

Back to main blog