Accident Management

Accidents happen, it’s a fact of life

However, Fleetcare aim to make it as easy as possible for you when they do. We provide experienced, on-the-spot accident management support by phone, 24 hours a day, 7 days a week.

Effective accident management will minimise the impact of accidents to your business and greatly reduce your costs.You need quick and streamlined processes that help your drivers to get back on the road as quickly as possible.

Our systems ensure we can support and assist you and your drivers when you need it most, and then efficiently handle all activities including claim form completion, pickup and delivery of your vehicle, repair estimates and management, claims lodgement, assessment and third party recovery.

Fleetcare manage all the administration from start to finish, saving your employees from getting too involved in the process. We direct all parties so paperwork can be completed quickly and repairs can begin, getting you back on the road as soon as possible.

Benefits you'll enjoy...

Fleetcare’s Accident Management gives your drivers the support they need, while keeping you in control.  Our aim is to minimise your costs and manage the risk and inconvenience to your organisation. Fleetcare will:

• Co-ordination, movement and handling of the vehicle. We arrange for prompt repairs when needed
• Review and approval of repair quotations before work proceeds
• Progress updates of every repair. We won’t approve work unless it has been completed properly
• For the safety of your drivers and your fleet, Fleetcare can also provide Driver Education Programmes.

Please click here to download the Accident Management Brochure